Personal Data

Data Protection Terms

At www.billcost.com, we want you to know and control what data you share with us and what we do with it.

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable) and the decisions of the Hellenic Data Protection Authority (HDPA).

This text explains, simply but clearly, what data we collect and how we use it.
We suggest you read the entire policy, however, we summarize its most important points here for your convenience:
When you use the Bill Cost e-shop—even for a simple product search—we receive personal data from you such as your IP address and the type of device you use, without these identifying you.
Additionally, by choosing to create an account on the e-shop, you share with us your e-mail address, your mobile number, and your address (optional, if you wish to use it for future purchases). We use this information to secure your account and to communicate with you about matters that concern you.
www.billcost.com wants to make your online purchases better; for example, we provide you with the ability to save products you are interested in to your account (wishlist). We use information from the products you search for, view, and save to show you results that may be more relevant to you and to notify you of opportunities that may interest you.
Through your account settings, you can choose whether you want to receive our newsletters, with new collections, offers, and other promotional activities. For any questions or comments regarding this policy, do not hesitate to contact us by e-mail at support@billcost.com
Several of the services we provide require additional data to function. For example, you must have an account on www.billcost.com to save products to your wishlist or to make purchases. We collect and use the following data that you choose to share with us for the operation of our services
Account details
You do not need to have an account to view products on www.billcost.com, however, you can choose to create an account to use some of our services—the wishlist or to make purchases. If you choose to create a www.billcost.com account, we will ask for your e-mail and a password. We will use your e-mail to communicate with you and to receive notifications from www.billcost.com. You can choose which notifications you receive using your account settings.
If you wish to purchase products, you will also be asked for a mobile phone number and the delivery address for the products.
Finally, you can choose to share with us information such as your gender and age to help us generate statistics about our target audience, and so that we can wish you Happy Birthday, possibly with a small gift.
Shipping / Billing Information
If you choose to buy something, we will ask for shipping information for the products you wish to purchase. Payment by credit/debit card is not made on www.billcost.com, but in the secure environment of Alpha Bank. We do not keep or store your card details. In order to process your order, we share shipping information with the shipping company.
When you use our services or visit other pages that embed content from www.billcost.com, we may receive data about you. We use this data—along with the data you share with us—to provide our services.
Cookies
Cookies are small text files containing pieces of information stored on your computer or device that you send to us with each visit. We use cookies to offer you personalized content and to measure the performance of www.billcost.com and generate statistics about the use of our services. Most browsers accept cookies automatically, however, you can control your browser's behavior from its settings. Please note, however, that cookies are necessary for your account to function correctly.

Strictly Necessary Cookies
Strictly necessary cookies are essential for the proper functioning of the website. They allow you to browse and use its features, such as accessing secure areas or using the shopping cart. They do not identify your individual identity in any way. Without them, we cannot offer effective website functionality.

Performance Cookies
They collect information about how visitors use the website. They also collect aggregated, anonymous information that does not identify any visitor. They are used exclusively to improve the performance of a website.

Functionality Cookies
They allow the website to remember user choices such as username or region to provide enhanced and personalized features. The information collected by these types of cookies is anonymous and cannot track your browsing activity on other websites.

Targeting Cookies
They are used to provide content that is more relevant to you and your interests. They may be used to display targeted advertising/offers, limit ad views, or measure the effectiveness of an advertising campaign.

What types of third-party Cookies do we use?
We use our own cookies as well as cookies from third parties. For example, we use cookies from online advertising companies to record the consumer behavior of our users.
Traffic History
All web services have access to specific data sent by your device during your internet browsing. Thus, we also receive data from your browsing on www.billcost.com. We call all of this data Traffic History.
This Traffic History includes information such as your IP address, the type and manufacturer of your device, the type of your browser and operating system, the page you visit, the page that referred you to us, and your cookies.
We use this data to ensure that our services operate securely and quickly, to improve the content we provide, and to evaluate the effectiveness of www.billcost.com, for your benefit. We may also use this data in combination with data you provide to us to show you personalized content that you might find more interesting.
www.billcost.com is designed to make your online shopping better. In general, we do not share your personal data with third parties. When we do, we do so either with your consent, or because it is necessary to provide our services, or because we must comply with applicable laws.
Service Providers
In order to provide our services to you, we, in turn, receive services from companies located in the EU and the USA. For example, we use Google Analytics to better understand how our users use www.billcost.com. We may share your personal data with some of these providers, but in a way that is consistent with our Policy and always with the commitment that this data will be used exclusively and only in the manner we specify.
Compliance with the law
We may store, use, or disclose your personal data if we deem it necessary to comply with applicable law or an ongoing legal process, or if it concerns the protection of an individual's life, as well as to ensure the integrity of our service against misuse, such as the dissemination of defamatory, inappropriate, or unwanted content. We may also do the same to address fraud incidents.
Ownership
The data you share with us is the property of our company and follows it. However, you can at any time request its deletion or correction by e-mail at support@billcost.com
You can check and/or correct your data at any time through your profile settings. You can also request the deletion of your account. In addition, you can choose to opt out of receiving newsletters if you wish. However, in this case, you will not receive our offers.
Access to your personal information and its update
If you have an account on www.billcost.com, you can at any time access your personal information through your profile and change or correct it, if you wish.
Deletion
You can request the deletion of your account by sending us an e-mail at support@billcost.com

Newsletter Subscription

Your subscription to the Bill Cost Newsletter service is not a mandatory process for making a purchase from the Online Store. Subscription to the Newsletter Service is also possible for non-Members, and is completed by entering your email address in the corresponding field on the Website. By completing your subscription to the Newsletter Service, you give your explicit consent for Bill Cost to send you informative and promotional material about its products and services, as well as related advertising messages.

Newsletters may end up in the spam folder, so please regularly check that they are not stored there. If you no longer wish to receive informative Newsletters or wish to completely unsubscribe from the Bill Cost news sending system, you can inform us using the Website's contact form or through the corresponding link that appears in the informative emails you receive.